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Join the 1st SWAN DaaS Workshop!

Within the water sector, Data-as-a-Service (DaaS) is an emerging, innovative business model applied to both water and wastewater operations with utilities outsourcing the operation and maintenance of different core services to outside private companies.

​The concept of “servitization” is well-proven in the manufacturing sector and to begin the Workshop, we will hear a keynote presentation from Tim Baines, the leading international authority on servitization. The Workshop will also feature a global panel with diverse DaaS case studies, as well as interactive roundtable sessions based on design thinking principles. Get ready for a fun and creative experience!

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Workshop Agenda

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*All times below are in US EST. Please note, only the keynote will be live streamed due to the nature of the Workshop.
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8:00 – 10:00 am             Registration, Coffee & Pastries

10:00 – 10:30 am            Workshop Introduction
Meena Sankaran, Founder & CEO (KETOS)

10:30 – 10:50 am             Virtual Keynote: Tim Baines, Professor of Operations Strategy & Executive Director (Aston University/Advanced Services Group) 
​Tim is the leading international authority on servitization and spends much of his time working hands-on with both global and local manufacturing companies to understand servitization in practice and help to transform businesses.

10:50 – 12:15 pm             1st Interactive Roundtable Session (Brainstorming)
Facilitators:  ​

• GianLuca Rolandelli, Global Product Manager - Smart Water Solutions (ABB) and Reid Campbell, Director, Engineering & Technology Services (Halifax Water, Canada)
• Joana Cassidy, Water Engineer (AGS, Portugal) and Amir Cahn, Executive Director (SWAN Forum)
• Danie Kotzé, Managing Executive: SAMS (Mezzanine) and Neil Tumber, Relationship Manager   (The Advanced Services Group)
• Fionn Boyle, Program Manager (Anglian Water Services, UK) and Tertius Rust, Head of AMI and Digital Transformation (City of Cape Town, South Africa) 
• Steen Jakobsen, Business Architect (VCS Denmark)
• Patrick McGowan, CEO & Founder (The Service Design Group)

12:15 – 1:00 pm             Working Lunch Sponsored by ABB and AGS

1:00 – 1:45 pm               Applying DaaS within Water: Real-Life Case Studies
Moderator: Amir Cahn, Executive Director (SWAN Forum)
Speakers: ​

• Joana Cassidy, Water Engineer (AGS, Portugal)
• Bob Flaherty, Director, North America  (Trimble Utilities)
• Stephane Gervais, EVP Strategic Innovation, Partnership & Smart Data (LACROIX Group)

1:45 – 2:45 pm               2nd Interactive Roundtable Session (Prototyping)

2:45 – 3:15 pm               Refreshments and Networking

3:15 – 4:15 pm               Key Takeaways led by Roundtable Facilitators

4:30 – 5:30 pm              Conference Welcome Physical & Virtual Drinks

Thank You to Our Sponsors!

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Need more information? We're here to help so contact us today!

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email

shayna@swan-forum.com
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phone

+44 (0) 1183 282821

address

Highdown House, Yeoman Way
Worthing, West Sussex BN99 3HH
United Kingdom